🌟 Lets Understand, What is Google HEART Framework in product management?

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 ðŸŒŸ Lets Understand, What is Google HEART Framework in product management?


🌟 Google HEART framework is a method used by Google to measure the effectiveness of user experiences. HEART stands for:

👉 Happiness: user satisfaction
👉 Engagement: user engagement and investment
👉 Adoption: how many people are using the product
👉 Retention: how many people are continuing to use the product over time
👉 Task success: how well users are able to complete the tasks they set out to accomplish

This framework helps product managers make data-driven decisions about how to improve their products.

Let's check few examples:- 

1. Happiness:- Satisfaction. It is measured by customer surveys, NPS scores, reviews and app ratings.

2. Engagement:- The number of visits per user per week on your website. You can track it by looking at return visits, the number of photos uploaded per user daily, and time spent in the app.

3. Adoption:- The number of accounts created in the last seven days, how many new users a product, an updated feature, gets in a defined period. 

4. Retention:- Retention metrics are all about keeping and keeping the users and customer lifetime value and health score.

5. Task Success:- A search flow tells about the time taken to search a particular product on our website and in return, it tells about the effectiveness of your search bar and how long it takes users to achieve a goal. 




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