How to Solve a Product Case Study in 4 Simple Steps
How to Solve a Product Case Study in 4 Simple Steps 👉Evaluate the need 👉Validate the need 👉Set a goal for the feature 👉Decision making Step 1: Evaluate the need To understand the need in the Product case study, you need to ask a series of questions. 1. How did the company come up with this feature? 2. Was it suggested by executives, or by customers? 3. Is the goal of this feature to drive revenue or increase loyalty? 4. Are we assuming that leadership has already signed on board to this feature? 5. Or are we assuming that this is just a small product that we have been given to test? Step 2: Validate the Need 1. What are your assumptions, knowns and unknowns, and where is the data? 2. Do we have data on this, and is the data right? 3. On free returns, do we know how many people already trying to return? 4. Are there specific types of products that we know customers return? 5. Are there some parts of the world where customers expect free returns? Do we have data on that? (The c