LIST OF TOP 20 FIELDS WHERE ROBOTIC PROCESS AUTOMATION CAN BE APPLIED

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Delivering Digital Transformation RPA

Delivering Digital Transformation where it matters RPA allows work to be done much more quickly and accurately, reduces costs, improves efficiency and lays the groundwork for an improved customer experience. In the near future, we will see machines taking a more active role in enhancing human endeavors and renovating the customer experience with RPA will become a digital priority. Benefits of RPA Increase efficiency 100% accuracy 24x7 productivity What can RPA do for me? Robotic Process Automation 6 real-world use cases Improve customer experience Comply with industry regulations Enhance visibility Improve time to market Boost scalability Reduce costs Optimise resources Accelerate digital transformation programmes Speed up process time 
Robotic Process Automation enables organizations to use software robots to complete repetitive, time-consuming work to significantly increase productivity, improve quality and decrease the need for re-work—also usually resulting in improved customer satisfaction.
Additionally, it can provide a retention and employee engagement benefit by freeing up your employees from this sometimes less than satisfying work, and be enabling them to focus their time on higher-level, customer-facing, and value-added work, further developing their skills and experience.
So now that you’ve decided automation is a good idea, where do you start? What are the types of processes that can be automated?
Here’s a categorized list of 25 examples to get you started:
Insurance
  1. Client profile updates
  2. Generating renewal premiums
  3. Claims processing
  4. Underwriting processes
  5. Policy administration and servicing
Financial Services
  1. Requests for overdraft protection
  2. Exception processing (overrides for high-value customers or low-risk transactions)
  3. Statement reconciliation
  4. Credit card applications
  5. Dispute resolution
Healthcare
  1. Patient registration
  2. Provider credential verification
  3. Member eligibility and billing
Human Resources
  1. W4 management
  2. Benefits administration
  3. Onboarding
  4. System access and setup
  5. Compliance reporting
Miscellaneous
  1. Change of address processing (can be on multiple systems)
  2. Fraudulent account closing
  3. Customer complaints processing
  4. Data Cleansing
  5. Straight-through processing of customer orders
  6. Order updates
  7. Shipping notifications
Robotic Process Automation is well suited for processes that are clearly defined, repeatable and rules based. Based on these criteria, it can help organizations across numerous industries automate the completion of a wide variety of tasks. 

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